Collaborative Solutions Group
Dr. Deborah Flick, President
Bookstore
Collaborative Solutions Group
Dr. Deborah Flick, President
Bookstore
Order Dr. Flick's Book
Winner of Colorado Independent Publishers Association Book Award

$14.95
ISBN 0-9663671-0-3
160 pp
Finally, there is a practical approach to creating meaningful dialogue! This book teaches us how to transform our conversations in order to convert conflict into understanding, truly value diversity, develop workgroups into teams, and enhance the civility of our public conversations.
The Understanding Process, based on Dr. Deborah Flick's twenty years of experience in diversity and organizational consulting, creates an easy and effective way for people to communicate. It's a much needed roadmap for understanding and appreciating others' perspectives - especially in today's complex, constantly changing world. If you are interested in moving from debate to dialogue, this book is for you!
Learn how the Understanding Process can enhance our:
Workplaces
Classrooms
Media
Communities
Interpersonal Relationships
"The Understanding Process is a communication tool which helps to break down barriers between people in order to discuss difficult issues in a non-defensive, rewarding way. I wish I had learned this process years ago! "
Frank Bush, Technical Manager, Lucent Technologies.
"Flick's Understanding Process has much to offer all relationships and organizations."
Cathlin Donnell, Attorney.
"This book is the first one I have seen that addresses why students need to develop communications skills that encourage deep dialogue. This valuable resource for all teachers leads to an environment for real learning."
Gaia Mika, PhD., Clinical Psychologist and Faculty,University of Colorado, Boulder.
"Timely! This book is a "must read" for every corporate trainer and business manager working in today's increasingly diverse marketplace."
Kristin Marr, President, American Society of Training and Development, Rocky Mountain Chapter.
"Since incorporating Dr. Flick's Understanding Process into our diversity leadership training program, workshop participants have made great strides in learning how to positively handle diversity issues. It teaches concrete, meaningful skills that all managers can apply immediately."
Benson A. Walker Diversity Course Manager, US West Dex.
Order Dr. Flick's Book
Orchid Publications * Boulder. Colorado
© Deborah L. Flick, Ph.D. 1999 * Last update 1/2009